Buyer Protection Policy Stepkaro Buyer App

Buyer Privacy Policy

How Stepkaro collects, uses, stores, and protects personal and business information for registered buyers & wholesalers.

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Overview

Stepkaro Buyer Privacy Commitment

Stepkaro Buyer App (“Stepkaro”, “we”, “our”, or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and related services.

By using the Stepkaro Buyer App, you acknowledge that you have read, understood, and agree to this Privacy Policy.

1. Information We Collect

Data gathered during account creation & ordering

Personal Details

  • • Full Name
  • • Mobile Number
  • • Email Address
  • • Business / Firm Name
  • • GST Number (if applicable)
  • • Shipping Address

Order Information

  • • Products viewed & ordered
  • • Order history & statuses
  • • Selected payment method
  • • Delivery preferences
  • • Tax invoices

Device Information

  • • Device model
  • • Operating system
  • • App version
  • • IP address & device ID
  • • Diagnostic crash logs

Location Information: With your explicit permission, we may access location data to improve delivery logistics and location-based discovery.

2. How We Use Your Information

Operational & platform usage purposes

Create and manage buyer accounts
Process and fulfill footwear orders
Connect buyers directly with footwear manufacturers
Provide prompt customer support
Send order confirmations & dispatch tracking
Enhance security and prevent fraudulent activities

⚠️ We do not sell, rent, or trade your personal information to third parties under any circumstances.

3. Information Sharing

Third-party service provider access

Your information may be shared strictly as necessary with:

Registered Sellers
Logistics Partners
Payment Gateways
Cloud Hosting
Analytics Services
Crash Diagnostics
Legal Authorities

4. Payment & Data Security

Security standards & retention rules

Payments are processed through PCI-compliant third-party gateways. Stepkaro does not store complete debit/credit card or banking password details on its servers.

🔒 We employ industry-standard encryption, firewalls, and technical safeguards to protect all user data against unauthorized access.

Privacy Support

For privacy queries or data access requests: